The DevTeam Alpha News Aggregation service has sourced the following article originally published on Elementor:

Intercom prides itself on being a modern live chat tool. Its widget is designed to be intuitive and familiar—incorporating trendy communication elements like emojis and GIFs into its interface. The tool is also completely customizable and mobile-friendly, making it a lot easier to keep communication on-brand.

Being a modern live chat plugin, Intercom also includes a few unique elements, including video and audio capabilities. Share your screen, book meetings, or host voice and video calls directly from the chat widget.

You can even route customers to your sales and support teams, and build customer profiles from chat information and site activity. This data is also added to a separate analytics page, where you can view traffic, revenue, and team performance metrics.

Like nearly all the other live chat plugins on this list, Intercom also comes with bots to keep your customers engaged, even when you need to disconnect from your devices.

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